FAQ
FAQ
What about the product warranty?
All products come with a warranty. The contents differ depending on the product, so please check there.
How do I pay?
Credit card/bank transfer/deferred payment can be used.
[Available credit cards]
VISA cards, Master cards, American Express cards, AMEX, and JCB cards are accepted.
[About deferred payment]
An invoice will be sent to you, so please pay at your nearest convenience store, bank, or post office by the payment deadline. A payment fee of 300 yen will be charged.
[About bank transfer]
Transfer information is included in the purchase completion email. We guarantee a refund if the product is not delivered.
How much does shipping cost?
All products have free shipping.
Can I return or exchange it?
It is possible within one week. (Returns are only possible if the product is unused.) Please apply from the official LINE @.
What is the shipping schedule for the product?
We will ship within 2 business days after purchase.
What to do when something goes wrong?
Please contact TILLET I-UP via official LINE or contact us .
Click here for TILLLET SMART-GEA.